Were growing fast, and were hiring across all areas of the business. Monday - Friday 10am to 8pm EST. GlossGenius is the platform that tens of thousands of small businesses across the beauty and wellness space rely on every single day to run their business. About the Role. Check out the latest GlossGenius Jobs & Careers. GlossGenius Customer Services & Support Salaries. The all-in-one, top booking, payments and marketing solution for teams and solopreneurs across the US. The developer provided this information and may update it over time. Save hundreds of dollars a year with our flat, 2.6% fee. With the industry's lowest processing . I came over from square and they are a smaller company so understandably there are features that I got used to that are not available. . Customer engagement aided by technology is absolutely necessary as is a streamlined workflow. start trial. Features. Ability to thrive in a fast-paced, high-growth environment, with a strong focus on customer conversations and performance metrics ; Benefits & Perks. . I'm glad I switched over! Obsessed with @glossgenius. 4.3 . If you are a premium member, you can also call us inside your GlossGenius app. . We're here to help you with any questions or concerns. Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. Legal Name GlossGenius, Inc. Company Type For Profit. AMAZING customer service . No problem! Learn about GlossGenius' gorgeous salon and spa credit card readers. 1-888-979-7864 (text) support@glossgenius.com. Taking credit and debit payments through GlossGenius has saved salon owners and private professionals hundreds of dollars on payment processing fees. GlossGenius employees attributed a compensation and benefits rating of 3.9/5 stars to their company. Save hundreds of dollars a year with our flat, 2.6% fee. GlossGenius offers everything your business needs to thrive: --> The industry's only gorgeous, custom (and free) booking website--> Stylish, fun card readers --> The best booking experience ever (no client log-ins or passwords required)--> Industry-leading service with access to real, caring team members 24/7--> Special booking increments and color-coding to optimize scheduling--> Flat, simple rate and no sneaky fees --> The lowest payment processing fee in the industry Fabulous automated . GlossGenius had a white glove service that transferred over all of my client information for free. Gorgeous customizable websites. Contact Customer Support See why GlossGenius is the #1 booking, payments and marketing software for salons and spas, We'll never charge you extra for client reminders, no-show protection and other essential features to run your business, Square appointments is moving essential features from its free plan to its $29/mo paid plan. The web and mobile app offers simple and intuitive features for customer bookings, calendar management, business analytics, marketing, and more. GlossGenius is the best appointment management and scheduling software for salons and spas in the USA, we help salon business owners succeed with online booking, automatic client appointment reminders and confirmations, payment processing, bookkeeping, inventory management, customer tracking, email marketing, social media marketing, and more Creating your unique booking site has never been easier. The customer service is so helpful and quick to respond to your questions. Download GlossGenius - Salon Software and enjoy it on your iPhone, iPad, and iPod touch. We're here to help you with any questions or concerns, including getting started and our free data transfer service. Cloudflare Ray ID: 767ccb434bd56943 Administrative Assistance. visit website Compare save ( 6) App Info Pricing Features Reviews Alternatives GlossGenius Reviews Overall rating 4.7 /5 43 88% positive reviews Value for money Ease of use Features Customer support Likelihood to recommend 8.95/10 5 4 2 Top 3 alternatives Vagaro 4.7 (2.8K) VISIT WEBSITE . Overall Benefits Rating.css-11cfy92{color:#0caa41 !important;}5. Setup in less than a minute Browse all GlossGenius salaries by category. It takes care of everything that I didnt really enjoy doing and allows me to grow and flourish doing what I love. I have learned Cons While at first there is a lot to learn, everyone is humble and you realize that everyone is willing to help you. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. GlossGenius is the gateway to entrepreneurship for small business owners across the US beauty and wellness space. My biggest gripe right now is the app constantly goes "offline" in the middle of trying to book an appointment or note. Value for Money. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Free 14-day trial. Their latest funding was raised on Sep 27, 2022 from a Series B round. Regardless of your team size, that's what you pay for all the features. Taking credit and debit payments through GlossGenius has saved salon owners and private professionals hundreds of dollars on payment processing fees. Deliver best-in-class, personalized support to meet our high standards for customer satisfaction. Likelihood to. Oops! Glossgenius is amazing! Glossgenius makes it so easy for you to run your professional business. Recommend. START FREE TRIAL. The all-in-one, top booking, payments and marketing solution for teams and solopreneurs across the US. You will assist our go-to-market leaders in making better, faster, data-informed decisions by defining key performance indicators, collecting and analyzing demand . Performance & security by Cloudflare. We're releasing a number of updates to make your experience even better. Highly recommended +++. 4 salaries reported. 78.0%. Support. Here's an overview of all costs you can expect with GlossGenius. There is also no offline mode for checkout which is frustrating. With our intuitive approach to centralizing small business owners . Very user-friendly, and it has a luxurious look. "They've got the most incredible customer service!" . Your IP: Glossgenius makes it feel like we arent doing it alone. Skyler, hairstylist. Your submission has been received! Contact Email info@glossgenius.com. . GlossGenius has more than 40,000 customers in the beauty and wellness space today and sees about $2 billion in annualized transaction volume on its platform, CEO and founder Cohen-Shohet told . This website is using a security service to protect itself from online attacks. Explore user reviews, ratings, and pricing of alternatives and competitors to GlossGenius. Read All Reviews. The all-in-one, top booking, payments and marketing solution for teams and solopreneurs across the US. No resolution yet. You may be a great fit for our team if youre incredibly curious, constantly learning, and willing to run through walls to achieve your goals. When I reached out to the other software I tried, I was never able to speak to a human being and after many times of calling was told that it would be over $100 to transfer over all of my client information. Build and manage the customer-facing . Thousands of salons and pros have switched easily! . United States. Automated appointment scheduling. In contrast to many other platforms, GlossGenius offers one flat fee plan at $24/month. No matter your idea of success, GlossGenius makes it faster and easier to get there with the industry's best support, resources, and community. Customer Success Manager. The action you just performed triggered the security solution. GlossGenius is one of the quickest growing solutions powering business owners across the US in the beauty & wellness space with elegant, vibrant, and intuitive software. Click here to check them out. ), protect against payment disputes, and make checkout easy. The only smart, stylish booking app made to help you shine. Glassdoor provides our best prediction for total pay in today's job market, along with other types of pay like cash bonuses, stock bonuses, profit sharing, sales commissions, and tips. We empower small business owners to focus on being creators, not admins, by offering a range of business management tools including booking and scheduling, marketing, analytics, payment processing and much more. With the industry's lowest processing . Contact us by email or text message. Access all features and unlimited team members. Saturday 11am to 7pm EST. It's a decent app and I'm hoping that it continues to improve. The GlossGenius booking app is trusted by tens of thousands of business owners for: Easy-to-use appointment scheduler and calendar planner. I've had to completely restart my phone to check out a client because I couldn't get it to refresh. Glassdoor provides our best prediction for total pay in today's job market, along with other types of pay like cash bonuses, stock bonuses, profit sharing, sales commissions, and tips. Work with customers to understand their goals and challenges in order to deliver faster product value through effective ticket responses. Read reviews, compare customer ratings, see screenshots, and learn more about GlossGenius - Salon Software. Includes future appointments, client notes, and more. About GlossGenius GlossGenius is building an ecosystem enabling entrepreneurs to succeed. Lowest transaction fee at a flat 2.6% (no hidden fees!) GlossGenius is building an ecosystem enabling entrepreneurs to succeed. Please reach out to our support team at support@glossgenius.com we would love the opportunity to discuss any input that you have for us :) We do expand GlossGenius directly with feedback like this from awesome beauty professionals such as yourself! 4.6 . GlossGenius has totally helped me manage my business in a way I didnt know was possible. Kelsey M. I used to use Square for my payments and ever since I switched to Gloss I feel like I have a virtual assistant in my pocket. Customer Service. We empower small business owners to be more successful by offering a range of business management tools including booking and scheduling, marketing, analytics, payment processing and much more. I will be a life time client. See for yourself with our interactive calculator. You will play a critical role at one of the fastest growing SaaS products helping small business owners succeed as you create a world-class user experience for our customers and their clients. If you have a passion for helping small businesses, a fascination with vertical SaaS, or a love for the beauty and wellness space, check out our current openings. These stunning chip and contactless card readers were designed to give your business the best payment experience. Launched in 2016, the startup now has over 40,000 businesses using its platform, overseeing more than $2 billion in transaction activity annually. Our model gets smarter over time as more people share salaries on Glassdoor. I tried Vagaro, Mindbody, Square, and a bunch of different online booking software, and to be honest nothing compared. RESPONSIBILITIES Build and manage all aspects of GlossGenius' scaling Customer Experience organization including Technical Support, Customer On-boarding (White Glove), Customer Success and Customer Operations Attract, recruit, inspire and retain high performing, empathetic talent Know Your Worth. The culture of customer centricity is special at GlossGenius. and free same- business -day transfers. Add unlimited staff, all included with your $24/mo subscription. Free interview details posted anonymously by GlossGenius interview candidates. 4 salaries (for 3 job titles) Updated 2/11/2022. I would say GlossGenius has supported my core objectives, it gives me professional visibility, and then it also gives my clients an easy way to see and book the services I offer. Customer Service. Then, only $24 per month for individual pros OR TEAMS. . "I only have great things to say when it comes to GlossGenius' customer service and the way they handle all of their customers. Read what they think about their salaries on our Compensation FAQ page for , Customer Success salaries - 2 salaries reported, Customer Success Manager salaries - 1 salaries reported, Customer Success Expert salaries - 1 salaries reported, The Ultimate Job Interview Preparation Guide. Start your free trial! The solution features self-service bookings where clients can book and pay for services online, an online scheduling calendar for easily managing your . GlossGenius charges a 2.6% flat fee for transactions, regardless if its key-in, in person, or card on file. 4.7 . That's why GlossGenius offers its premium service for only $24/month with no hidden fees! An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the . In a short period of time, we've become one of the industry's fastest growing and best solutions. All for just $24 per month for unlimited employees, and with no sneaky fees. Their support team is very helpful. GlossGenius is a web-based salon management software suite specifically designed for the beauty industry. Choose Your Favorite Design. Job Title. Tell us about the product or service that GlossGenius offers. The GlossGenius booking app is trusted by tens of thousands of business owners for: Safety starts with understanding how developers collect and share your data. You can email the site owner to let them know you were blocked. To set up your website is so easy. This app/system is good for very basic business and booking needs, but there are lots of limitations, like with redeeming Gift Cards. Tens of thousands of small business owners have chosen to rely . I thought switching over was bold but it was so easy, they transferred all of my data from Square. Paige M. Our complimentary service will copy over your client info, appointments, formulas, services, and more onto GlossGenius. Data privacy and security practices may vary based on your use, region, and age. My clients are loving it, very easy to book online, and they never miss their appointments, since they get multiple reminders. 1-888-979-7864 (text) support@glossgenius.com GlossGenius's complete "business-in-a-box" platform . 2-week free trial. If you are a premium member, you can also call us inside your GlossGenius app. Monday - Friday 10am to 8pm EST. As the Demand Generation Analyst, you'll directly enable business growth by working with channel partners to implement and coordinate successful marketing campaigns. GlossGenius has 43 reviews and a rating of 4.67 / 5 stars vs Square Point of Sale which has 2109 reviews and a rating of 4.66 / 5 stars. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. GlossGenius is the best appointment management and scheduling system for salons and spas in the USA | Succeed with online booking, automated client appointment reminders and confirmations, payment processing, bookkeeping, inventory management, customer tracking, marketing and more . No credit card required to start. 44. About GlossGenius. Square charges up to 3.5% + $0.15 a transaction, creating confusing fees and costs that add up. Click to reveal 185.38.248.227 $. Read what they think about their salaries on our Compensation FAQ page for GlossGenius. I have had an issue with the email system that I've been trying to get resolved for about 5 days now and have only received responses twice from them. Our model gets smarter . Monday - Friday 10am to 8pm EST. Advice to Management GlossGenius employees attributed a compensation and benefits rating of 3.9/5 stars to their company. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money. 1 GlossGenius Customer Service Representative interview questions and 1 interview reviews. How much do GlossGenius employees make? "They've got the most incredible customer service!" . Copyright 20082022, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. { "name": "Native_infosite_salaries_fluid_en-US","id": "div-AdSlot-laapa4la", "fluid": true }. Were here to help you with any questions or concerns. Accept all payment types (even contactless! Drive strategic initiatives including but not limited to developing tiered service offerings, customer . As a Senior Product Designer at GlossGenius, you will be one of the founding members of the GlossGenius Product Design team. I've been in other customer care environments and I can confidently say that the way we are helping customers is unique. 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